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Frequently Asked questions

PROFESSIONALS

Who can join Elth?

Join us if you’re a registered beauty salon of a certified beauty professional working within the UK.

Why should I join Elth?

To earn more money from the brands and products you’re recommending to clients. To have your own managed online shop, without the hassles or the costs, and without having to purchase inventory. You will also be introduced to our training library where you can discover new brands and partnerships. 

Is there a cost involved?

No, Elth is totally free!

What commission would I make?

You'll earn 25% commission on all sales.

When would I be paid for my orders?

At the end of every month, a nice little treat to self! 

How do I get started?

Simply click follow the steps on our Online shop creator tool, it will only take you a few minutes. If you need any assistance, book an onboarding call with us.

What if I cant find a brand or product I want to recommend?

Contact us on support@elth.co.uk - we’re adding new brands every month and always want to make sure you have brands you love available on Elth.

How can I change what’s in my shop?

Connect to your Elth account and open the editor tool, you'll then be able to personalise your shop. For any help you can also always contact our team to help, support@elth.co.uk.

How do I promote my shop?

Tell everyone! Add your unique shopping link to your social channels, booking platforms, newsletters or SMS marketing. We recommend sharing your shop page pre and post treatment. For any tips, get in touch with our team.

Do I need to buy stock?

No! That’s the benefit, our no-stock solution means you don’t need to buy or hold stock, we take care of sending out orders to customers, so you can simply sell. 

How can I monitor my sales?

We give you access to your own dashboard so you can see which customers have purchased from you, enabling you to monitor your commission each month. This dashboard is available in your Elth account under the section "Back-Office".

Is there a limit to how much I can earn?

The sky's the limit! So no, if your clients love your recommendations as much as you think, your earning potential is infinite!

How can I learn more about the brands and products I’m selling?

If you’d like more information on our brands, get in touch with our team.

How do I go about using a brand's products in my treatments?

Please contact us! You can incorporate any of the brands and products into your already existing treatments, however many of the brands have created their own signature treatments that they can train you on. If you’re looking for new treatments to add to your offering please let us know by emailing us, support@elth.co.uk.

I’ve got a beauty professional i’d like to recommend to use Elth…

Great! We will give you £10 in cash for any beauty professionals that are recommended and that successfully create an online shop.

BRANDS

Why should I join Elth?

To gain greater awareness, more sales and have your products recommended by top beauty professionals across the UK. 

How can I join?

Email us at support@elth.co.uk - if your brand is approved we will share with you the simple next steps of onboarding.

Is there a cost to join Elth?

No, there’s no cost. 

How do I train your professionals on my brand?

Every Elth professional has access to our training library which shares information about the brands, products and even videos on how to use products. If you’re able to offer more group or 1-2-1 training sessions then please let our team know.

CUSTOMERS

What is Elth?

Elth is the first platform empowering beauty freelancers to create an online shop in 5 minutes and share their recommendations with customers with no inventory hurdles.

How does it work?

On Elth, find your favourite beauty professionals' shops and purchase their product recommendations.

How long does shipping take?

Products arrive with you in less than 3 working days. For any help on missing packages please contact us, support@elth.co.uk.

What locations can you ship to?

We currently only ship to the UK. 

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